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Case Study
Proof in Practice.
Transforming TMS Success at Angel Oak Counseling
The Challenge
Angel Oak Counseling (AOC) in Johns Island, South Carolina, faced serious challenges in its TMS program, including:
Loss of Key Staff
The TMS treater/coordinator left in April 2024 and had failed to utilize in-practice patient referrals, leaving a gap in patient care.
Inexperienced Replacement
The new hire lacked the necessary skills and struggled with patient cultivation.
Limited Patient Volume
By June 2024, AOC was treating only 2-3 patients per day, leading to financial losses.
Without the right team and marketing strategy, the practice risked continued revenue decline and missed opportunities to help more patients.
Digital Marketing Campaigns
- Launched META (Facebook/Instagram) & Google Ads to drive high-intent leads to increase patient reachability.
- Implemented conversion tracking to optimize patient inquiries and help to better understand their market.
TMS Staffing & Training
- Identified & hired a top-performing TMS treater to replace the underperforming staff member.
- Provided comprehensive training, including accurate charting, patient communication, and billing coordination, making patients feel confident in their treatment.
Internal Patient Pipeline Optimization
- Took over chart reviews & benefit investigations to increase internal patient conversions.
- Streamlined the TMS prior authorization process, leading to a 90% approval rate and thus decreasing insurance delays.
Our Solution
TMS Management Group stepped in to provide a comprehensive turnaround strategy, addressing AOC’s staffing issues, patient outreach, and insurance processing.
The Results
Steady Growth in Patient Volume
- From 2-3 patients/day (June 2024) → 7-8 patients/day (September 2024)
- Record-setting day for the clinic: 15 patients treated in December 2024
Financial Turnaround
- Revenue jumped from $5K-$10K/month (losses) → $25K/month (profitable)
- January 2025: Record $40K revenue month
Increased Efficiency & Performance
- The new TMS treater has maintained 100% reliability since hiring, which allows the clinic to focus on patient care.
- Patients now receive faster insurance approvals & smoother onboarding.
What’s next?
Are you feeling frustrated in facing staffing issues, low patient volume, or struggles with insurance approvals in your TMS clinic?
Contact us today to learn how TMS Management Group can help you turn your practice around just like we did for Angel Oak Counseling! You don’t have to do it by yourself, we can handle your administrative issues whilst you focus on providing quality treatment care.
Why Partner With Us?
We don’t just consult - we actively manage and improve every part of your TMS operation. From staffing and training certified technicians to navigating insurance approvals and boosting patient volume, we offer end-to-end support tailored to your clinic’s growth.
90%+ Insurance
Approval Rate
Our expertise cuts through red tape, ensuring faster approvals and fewer denials.
Mission-Driven
Founded to honor a life lost to depression - we’re here to help more patients heal.
Targeted Digital Marketing
Data-driven ads (Google/META) fill your pipeline with qualified TMS patients.
Internal Referral System
Turn existing patients into TMS candidates with seamless in-clinic referrals.
Expert TMS Staffing
We hire and train skilled technicians - so you don’t have to.
Financial Flexibility
We cover upfront costs and only get paid when your practice profits.
Your Free Consultation
Call us at 1-502-744-7353 or complete the form below.
Contact Us
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What Happens After I Send My Message?
Greg or a senior team member will reach out
We’ll outline a tailored plan for your clinic
